RETURN POLICY

BLKTEE 退換貨政策

1. 鑒賞期(Cooling-off Period):

本品牌遵守台灣消費者保護法,為消費者提供7天的鑒賞期,無需提供任何理由即可退換貨。
鑒賞期計算從消費者收到商品的當天開始,並包括周末和假期。

2. 退貨條件:

商品應該是完整的、未使用的、未損壞的,並且應該包含所有附件和原包裝。
某些商品,如食品或個人衛生用品,可能不適用於退換貨,除非存在質量問題。
不提供換貨服務,如需換貨,請直接退貨並重新下單。

3. 退貨運費:

如果產品有缺陷或錯誤,本品牌將承擔退貨的運費。
如果消費者因主觀原因(如不喜歡或不需要)而要求退貨,應由消費者承擔退貨運費。

4. 退款方式:

本品牌將提供消費者退款,退款將原路退回支付方式。

5. 退貨程序:

消費者可以通過以下方式提交退換貨請求:

聯絡我們的客服部門:[goplayer@worldmart.com.tw / 0902217305]

填寫在我們網站上提供的退換貨申請表格。

6. 持有期限:

退換貨的持有期限為7天內,自商品送達消費者指定地點之日起計算。

7. 退貨政策的明確公告:

本品牌在網站上明確公告退換貨政策,以便消費者了解其權益和責任。

8. 例外情況:

在某些情況下,我們可能會根據法規允許對特定商品或服務設定退換貨的例外情況,但我們將在政策中明確說明這些情況。

本品牌尊重消費者權益,並致力於提供合乎法規的退換貨服務。如有任何退換貨相關的疑問或需求,請隨時聯絡我們的客服部門以獲得協助。

日期:[2023年9月11日]

注意: 退換貨政策可能因品牌需求和法規變化而有所不同。消費者應在購物前仔細閱讀並理解相關的退換貨政策。此外,請定期查看最新的法律和法規以確保合規。

 

1. Cooling-off Period:

We adhere to Taiwan's Consumer Protection Act, providing consumers with a 7-day cooling-off period during which you can return or exchange products without the need to provide a reason. The cooling-off period begins on the day you receive the product, including weekends and holidays.

2. Return Conditions:

Products must be in their original, unused, undamaged condition, and include all accessories and original packaging. Some items, such as food or personal hygiene products, may not be eligible for returns or exchanges unless there are quality issues. We do not offer direct exchanges; if you require a replacement, please initiate a return and place a new order.

3. Return Shipping Costs:

If the product is defective or incorrect, BLKTEE will cover the return shipping costs. If you request a return for subjective reasons (e.g., not liking the product), you will be responsible for the return shipping costs.

4. Refund Method:

We will provide a refund to the original payment method used for the purchase.

5. Return Procedure:

You can initiate a return or exchange request through the following methods:

  • Contact our customer service department at [goplayer@worldmart.com.tw / 0902217305].
  • Fill out the return/exchange request form available on our website.

6. Holding Period:

The holding period for returns and exchanges is within 7 days from the date the product is delivered to your specified location.

7. Clear Disclosure of Return Policy:

BLKTEE clearly discloses its return and exchange policy on the website to ensure that consumers understand their rights and responsibilities.

8. Exceptions:

In certain circumstances, we may make exceptions to the return and exchange policy as allowed by applicable regulations. Any such exceptions will be clearly outlined in our policy.

BLKTEE respects consumer rights and is committed to providing a compliant return and exchange service. If you have any questions or require assistance related to returns or exchanges, please feel free to contact our customer service department.

Date: September 11, 2023

Please note that return and exchange policies may vary based on brand requirements and changes in regulations. Consumers are advised to carefully read and understand the relevant policies before making a purchase. Additionally, it is recommended to periodically review the latest laws and regulations to ensure compliance.